Vikas Sharma

 

 Profile Summary

 

Top-performing Assistant Manager with of cross-cultural experience of nearly 13 years in optimizing revenue through sales and service excellence with various sectors, in different regions. Currently associated with City Cement Company, Saudi Arabia as Asst. Manager (Sales and Distribution). Proven track record of implementing the necessary business development strategies to accomplish breakthrough sales objectives while creating unique market-entry strategies. Customer-focused leader monitoring distribution networks to ensure ready availability of services at all times; guiding & training partners to accomplish set revenue and business targets. Expertise in managing business relationships, building credibility, and establishing immediate rapport with potential clients.

 

 Education

 

• Master in Business Administration (Marketing & HR) from Indian Institute of Planning & Management, New Delhi in 2003

• Bachelor in Commerce from Barkatullah University, Bhopal, MP in 2001

 

 Certifications

• IRDA Training (Life Insurance)

• IRDA Broker Training

• Business Strategy

 

 Technical Skills

 

• Knowledge of MS DOS, MS Office and Tally 4.5

 

Soft Skills

 Change Agent ,Team Player , Analytical & Collaborator , Communicator and Planner

 
Area of Excellence

Sales & Marketing, Distribution Management, New Business Development, Bancassurance, Service Delivery

 Operations Management, Channel Management, Strategic Alliances,Customer Relationship Management

 

 

 Work Experience

 

City Cement Company, Saudi Arabia as Manager (Sales and Distribution)

Dec’11-Present

Major companies:

Construction, Ready-Mix & Block Factory and Distributor

 

Growth Path

Dec'11-Dec'13               Sales Officer

Jan'14-Dec'15                Supervisor

Jan'15-Present               Assistant Manager

 

Key Result Areas:

• Building healthy business relations with customer & their representatives to ensure maximum customer satisfaction

• Maintaining customer records & accounts, invoicing and attending customer problems (dispatch and account review)

• Monitoring credit customers and working upon area of concern

• Undertaking logistic function, coordinating with supply customers and ensuring improved service levels

• MIS reports & other statements with view to apprise management of various operations

• EMS & QMS documentation

• Front line employee and driving sales initiatives to achieve business goals

• Supply of discount customer

• PR activities

 

Accomplishments:

• Successfully enhanced customer satisfaction to 93% against 73% in 2013 by using proper CRM tools

• Adopted company programs amongst assigned partners that resulted in sales enhancement from 1.78 million MT (2012) to 2.68 million MT (2015)

• Developed relationships with channel partners to drive sales of OPC- Type I & SRC – Type V cement products

• Member of organizing committee for in-house event.

 

Previous Experience

 

Capitaves Consultants Private Limited (Prior Sunshine Finmart Pvt. Ltd.) as Business Manager, UP & Delhi-NCR Sep’10-Dec’11

 

Key Result Areas:

• Generated business for real estate and developed relationships with key decision makers in target organizations for business development

• Planned, strategized and achieved budgeted (P&L) bottom line

• Managed the performance of services to clients as agreed in the contract to achieve service levels

• Implemented marketing activities (print media and e-media) in coordination with external agencies

• Maintained daily MIS of location operations and conducted analysis of the same in terms of volume, revenue and product mix

• Rendered technical guidance to team on performance parameters, deadlines, costing & work delegation and introduced various accolades to motivate them on regular basis

 

 

Religare Insurance Broking Limited as Branch Manager-Allahabad, Sultanpur, Pratapgarh, Mirzapur, Nanai

Jun’09-Jul’10

 

Accomplishments:

• Recruited, mentored, trained a team of 10 Relationship Managers and 1 from back-office to ensure sales and operational efficiency

• Ensured renewal persistency and cross sales via welcome call validation

• Led Allahabad from 180th rank to top 5 branches PAN India in term of business as well as revenue (2.5 times) and made it no. 1 branch PAN India in October

• Achieved 100% target in July, August and September

• Successfully qualified IRDA Broking License sponsored by company

 

Reliance General Insurance as Sales Manager, Bancassurance, Agra, Varanasi, Gorakhpur, Meerut & Aligarh

Dec’06-May’09

 

Accomplishments:

• Spearheaded 70 motor, 15 health and 15 non-motor

Received

• Best Sales Manager Underwriting Award

• Best Sales Manager Health Award for UP Region

• Attained 2 grade promotion with 60% salary growth

 

Growth Path

Dec'06-May’07               Senior Sales Executive

May'07-Dec’07               Asst. Manager

Dec’07-May’09               Deputy Manager

 

• Acted as a Captain for Reliance Cricket Team, UP

• Assign a extra task to perform as a buddy for new joining

 

Aviva Life Insurance, Mumbai as Financial Planning Consultant                

Sep’05-Dec’06

Accomplishments:

• Spearheaded sales & marketing operations of life Insurance products by the ABN Amro Bank’s Corporate Management section for non-captive / captive customers across the region

• Managed a team of relationship managers and arranged training programs for improving learning curve towards product presentation

• Performed & supervised all the back-office activities for effective operations in accordance with company’s and underwriting norms

• Attained Best Financial Planning Consultant Award for 1st and 3rd quarter

• Recognized with Dream Team member of ABN Ambro

 

Raj Television, Bhopal as Marketing Officer (Corporate Sales)

Jun’03-Aug’05

 

Accomplishments:

• Credited for managing sales of Electronic Media Space, giving presentations to the corporates for advertising and developing various schemes for clients

• Supervised a team of 7 Marketing Executives

• Identified prospective channel partners for the company and provided 20 sec x 30 times a day x 4 months’ time slot services to the top-notch clients like RC Cola, Coca Cola & HLL

 

 

 Academic Projects

 

Sales Management Project

Objective: Performed comparative analysis of distribution channels with 3 prominent players of pharmaceutical companies such as Ranbaxy, Sun Pharmaceutical & Cipla

Brand Management Project

Objective: Conducted research on effectiveness of "Brand Ambassador" for brand & its products

Advertising Project

Objective: Studied print media for "Saving Fuels" at National Advertising Agency, New Delhi to understand creative skills used for advertisements "Economic and Social Effect of Advertising" (Desk Project)

Consumer Behavior Project: Indianization of Foster Beer

Objective: Learnt strategies adopted by company for launch of their beer for Indian consumers

Market Research Project

Objective: Gained insight on car market segmentation and performed comparative analysis of "Maruti Udyog" with other car company

 

 Extracurricular Activities

 

• Acted as a:

• Key member of Common Welfare Society in school

• House Captain in school and active member in the Drama Society

• Volunteered for Amaze and Agmaan, IIPM Event in 2001 and worked as a member of Organizing Committee of the same in 2002